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Frequently asked questions

If your question is not answered below, we welcome your questions.

  • The entry process

    At what point will my credit card be charged during the site submission process? At the end of the entry process, if paying by credit card. This will automatically charge your credit card. As we are verifying your credit card information, this process may take a minute. Please wait. Clicking the button again may result in double billing. If you click the "process my entry" button multiple times and are double billed as a result, email a copy of your confirmation receipt to info@lovieawards.eu

    Can I withdraw my entry? Will I get a refund? You may withdraw your entry by emailing info@lovieawards.eu. However, you will not receive a refund as entries are reviewed at any point following submission.

    How can I be sure you have received my entry? You will see a confirmation page noting your entry number and will also receive a confirmation email acknowledging receipt of your entry. If you do not receive an email confirmation within 24 hours, please email info@lovieawards.eu.

    How can I change my entry? The following information can be changed on an entry at any time by contacting The Lovie Awards Call for Entries Customer Service via info@lovieawards.eu:

    • Contact info
    • URL - The URL can be changed only if it is the same work that has won/shortlisted or if it has not yet been reviewed.
    • Category - A category change will be granted as long as the site has not yet been reviewed by the panel of judges.

    Do you have to be based in Europe to participate? No. The work entered must have been created for the European audience, regardless of the entrant’s location.

    Does the entry need to be in English? No. Entries are accepted in English, French, Spanish, Italian, and German. While other European language websites are not explicitly forbidden, sites must be accessible to our English, French, Spanish, Italian, and German speaking judges. In categories that may not depend on language, other European language sites are eligible if they are highly visual or otherwise not dependent on language.

    All Online Film & Video entries in a language other than English, French, Spanish, Italian, and German MUST be dubbed or subtitled.

  • Categories

    Can I enter more than one category? Yes, absolutely! Many entrants submit work in multiple categories when applicable.

  • Judging

    How do you pick the judges for The Lovie Awards? The Lovie Awards are overseen by the International Academy of Digital Arts and Sciences (IADAS), the same presenting organisation as The Webby Awards. Visit The Academy Website to learn more.

    Can you explain how my work is judged? Please see judging process and judging criteria.

    Is it possible to receive the judges' ratings and comments for my site? Due to the volume of entries, The Lovie Awards cannot not offer individual comments and ratings of the work submitted.

    How do you judge the mobile entries? The Academy will judge all Lovie Mobile entries on hand-held devices, ensuring that the work is evaluated in its intended medium and native environment.

  • Winning an award

    What do I get if I win a Lovie award? All Gold, Silver and Bronze Lovie Award winners will receive a customised, engraved statuette to promote their achievements (additional statuettes can be purchased). Digital icons are also provided for winners’ websites and/or publications. All winners are celebrated at The Lovie Awards Winners’ Party, and forever in the digital winners’ gallery at lovieawards.eu

    Can I buy additional Lovie Awards statuettes for members of my team, clients and others if I win? Yes. All winners are encouraged to purchase additional Lovie Awards statuettes for their team and clients.

    People's Lovie Voting People's Lovie Voting is open to all Internet users. To vote, you must register at least your email address and name. Once registration is complete, you will be sent a confirmation email with your login password. You may also register with Facebook, Twitter and Google. You are able to submit only one vote in each category. By registering for The People's Lovie Awards, you are signing up to the Lovie Awards monthly newsletter.

    Changing Your Vote You are not able to change your vote in any category once you have submitted your vote.

  • Newsletter & staying informed

    What is The Lovie Letter? The Lovie Letter is the monthly email newsletter of The Lovie Awards. Subscribe here.

  • Miscellaneous

    Where does the money for the entry fees go? Entries fees allow The Lovie Awards to operate on a day-to-day basis and are the most dependable way to support and sustain the administration and technology of a credible multi-tiered judging process and annual awards show.

    How can I sponsor the Lovie awards? If you are interested in being considered as a sponsor of The Lovie Awards, please contact Emily Warren, Managing Director.

    Can I rent the list of Lovie entrants or winners? No. We do not rent or sell our entrant or winner lists.

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